Vehicle auction platform for buyers and sellers

The aim is to create a user-friendly app for sellers and dealers that simplifies buying and selling used cars. It is a central location for car listings and auctions and streamlines the process.

Platforms

Web & Mobile App

Sector

Automobile

Year

2023

Results

With 3 weeks of iterations and a week of offsite with product managers and developers, we achieved

User Goals

Dealers & Sellers

Creating a trusting and transparent environment to close the deal.

Reaching potential clients and giving customisation on the vehicles

Buyers/Bidders

To explore a variety of options for bid/purchase.

To have a simple payment and transparent vehicle documentation process

User Roles

Dealers & Sellers

Ranging from dealerships to individual sellers looking to list and auction their vehicles on the platform.

Buyers/Bidders

Individuals looking to bid and buy the listed vehicles.

Demographics

18-50 years old

Age

Netherlands

Country

Dutch & English

Language

Problem

The traditional car reselling process can be clunky and time-consuming for sellers and dealerships.

Empathy in Design Thinking

How do we build trust in selling a car online?

We simplified the process of filling the form by fetching the vehicle details and added an internal verification step to ensure that the listed vehicle is a reliable source.